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What if every inquiry became a sale?

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Close deals faster

Section titled “Close deals faster”

LIVOI answers product questions in real time, recognizes genuine buying interest, creates the lead in the CRM and hands it to sales with the full conversation context.

Result: less waiting, less friction, more revenue.

-80%
faster first response
+30%
more qualified leads in 4 weeks
~3 min
average response time to product questions

How an inquiry flows

Section titled “How an inquiry flows”
From the first question to a lead in the CRM
  • Channel
  • Knowledge
  • Custom tool
  • LIVOI tool
  1. 1
    Channel Inquiry

    Via website chat, WhatsApp or Teams – around the clock.

  2. 2
    Knowledge Advise

    Answers from data sheets, price lists and comparison tables.

    rag_search_tool
  3. 3
    Custom tool Create lead

    Contact, needs and product interest go straight into the CRM.

    POST /crm/leads
  4. 4
    LIVOI tool Hand over

    “Sales” label in the inbox; the contact person is named.

    assign_label_to_chat_tool

User story: sales in action

Section titled “User story: sales in action”

Monday morning at TechTrade Solutions, a mid-sized B2B industrial technology company. The inbox holds dozens of customer inquiries, price comparisons and appointment requests. In the past, that meant looking up product data sheets by hand, emails between sales and engineering, and customers waiting.

The sales team wanted to respond faster without losing the personal touch. Today, LIVOI handles pre-qualification:

  • LIVOI answers product questions from the stored data sheets and price lists.
  • A skill defines what a qualified lead needs: use case, quantity, timeframe.
  • Once these are known, a custom tool creates the lead in the CRM, including a conversation summary.
  • The chat gets the “Sales” label and appears in the team’s filtered inbox.

15-second demo: feel the difference

Section titled “15-second demo: feel the difference”
Customer

Hi, I’m interested in your industrial air filters. What’s the difference between the XF200 and XF300?

LIVOI toolrag_search_tool

Data_sheet_XF_series.pdf

LIVOI

The XF200 is designed for smaller production spaces (up to 500 m³/h).
The XF300 handles 1,200 m³/h, has a digital control system and needs very little maintenance.
How many halls are you planning for, and when should the system be running?

Customer

Two halls, commissioning in Q1. I’d like to talk to an expert about the XF300.

Custom toolcreate_crm_lead

Lead L-5521 created

LIVOI toolassign_label_to_chat_tool

Label “Sales”

LIVOI

Sure! I’ve passed your inquiry on to our sales team. Your contact for the XF series:
Max Schneider – Sales engineer
Email: max.schneider@techtrade.example
He’ll get back to you within one business day.

What really changes day to day

Section titled “What really changes day to day”
Before
  • Slow responses to customer inquiries
  • Communication scattered across many channels
  • Leads copied into the CRM by hand
  • Important information gets lost day to day
After with LIVOI
  • Instant answers from the central knowledge base
  • One inbox for web, Teams and WhatsApp
  • Leads land in the CRM automatically, with context
  • Every inquiry documented and traceable

Common objections, briefly answered

Section titled “Common objections, briefly answered”

Is the personal relationship with the customer preserved? Yes. LIVOI handles pre-qualification and provides clear information. As soon as genuine buying interest is apparent, an expert is brought in, along with the conversation and the customer’s needs.

Do we need new systems or a new CRM? No. Product data comes from the knowledge base, and your existing CRM is connected through a custom tool or an MCP server.