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LIVOI

What if every inquiry became a sale?

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Reach a sale faster

Section titled “Reach a sale faster”

LIVOI qualifies inquiries in real time, explains products clearly, and passes promising leads directly to sales.

The result: less waiting, less friction, and more revenue.

−80%

shorter response times at first contact

+30%

more qualified leads in 4 weeks

~3 min.

average response time for product questions

User story: sales in practice

Section titled “User story: sales in practice”

It is Monday morning at TechTrade Solutions, a medium-sized B2B industrial technology company. The inbox contains dozens of customer inquiries, price comparisons, and appointment requests. Previously, this meant manually looking through product datasheets, exchanging emails between sales and engineering, and keeping customers waiting.

The sales team wanted to respond faster while retaining personal contact. At first contact, response time often determines whether an order is placed. As inquiry volumes grew, the team reached its limits.

  • LIVOI accesses product datasheets, price lists, and comparison tables in the stored master data.
  • Prospects immediately receive answers to common questions.
  • Once a qualified lead emerges, they are connected to an expert.

A 15-second demo: experience the difference

Section titled “A 15-second demo: experience the difference”

Real-time answers, clear decision support, and a seamless handoff to sales.

Customer
Hi, I’m interested in your industrial air filters. What is the difference between the XF200 and XF300?
LIVOI

The XF200 is designed for smaller production spaces, up to 500 m³/h.
The XF300 handles 1,200 m³/h, has a digital control system, and requires very little maintenance.
Would you like more comparison data or a direct contact with an expert?

Customer
Please put me in touch with someone. I’m interested in the XF300.
LIVOI

Your contact for the XF series is:
Max Schneider — Sales engineer
Email: max.schneider@techtrade.de
Phone: +49 2933 78 459 - 99

What changes in everyday work

Section titled “What changes in everyday work”

Before

Section titled “Before”
  • Long response times for customer inquiries.
  • Communication scattered across many channels.
  • Customers wait for a reply or a contact person.
  • Important information gets lost in everyday work.

With LIVOI

Section titled “With LIVOI”
  • Immediate answers from a central knowledge base.
  • Clear communication across the web, Teams, and WhatsApp.
  • Automatic routing to the right contact.
  • Every inquiry documented and traceable.

How an inquiry moves through the process

Section titled “How an inquiry moves through the process”

From the first question to a qualified handoff to sales.

Common questions

Section titled “Common questions”

Is the personal customer relationship preserved? Yes. LIVOI handles initial qualification and provides clear information. As soon as genuine purchase interest is identified, an expert joins with access to the conversation history and the customer’s requirements.

Do we need new systems or a different CRM? No. LIVOI works with existing systems. Product data comes from your knowledge base.