Welcome to LIVOI
LIVOI brings communication, knowledge, and automation together in one platform. This documentation provides a direct introduction to product concepts, integrations, the API, and practical use cases.
If you are new to LIVOI, start with the product overview. If you are integrating LIVOI into your systems, go straight to integrations or the API.
Quick start
Section titled “Quick start”Understand the product
An overview of the platform, its foundations, and how LIVOI fits into your work.
Enable integrations
Connect WhatsApp and other services to your existing processes.
Use the API
Authentication, error handling, pagination, and Dynamic Query.
Explore use cases
Practical workflows for sales, service, and knowledge management.
What you will find here
Section titled “What you will find here”- Product knowledge for teams introducing LIVOI into their work.
- Technical guides for integrations and API connections.
- Use cases that show how contexts, agents, and processes work together.
Suggested reading order
Section titled “Suggested reading order”- Start with About LIVOI to understand the platform.
- Explore integrations or the API, depending on your implementation.
- Use the practical examples to work out the right structure for your processes.
What LIVOI is designed for
Section titled “What LIVOI is designed for”LIVOI is built for organizations that want to bring information into ongoing conversations at the right moment, as well as retrieve it. Its focus is on clear handoffs between knowledge, automation, and dialogue.