What if knowledge organized itself?
Find information instead of searching for it
Section titled “Find information instead of searching for it”Every company holds knowledge across ERP systems, file storage, emails, and project documents. The problem is that nobody has the full picture, and much of it has to be explained or requested repeatedly.
LIVOI brings this information together, makes it semantically searchable, and provides it to every agent in the system in context.
The result: answers in seconds that are traceable, current, and based on reliable sources.
The principle: connected knowledge through open interfaces
Section titled “The principle: connected knowledge through open interfaces”LIVOI works with existing IT systems. It integrates through APIs, exports, or database access provided by those systems.
The source systems supply the data. P-CATION develops the connectors and API adapters that automatically read, interpret, and prepare it for LIVOI, securely, in a structured format, and in compliance with the GDPR.
This creates a central knowledge base that grows with the company without disrupting systems or switching media.
How LIVOI works
Section titled “How LIVOI works”- Data from different sources: ERP data, documents, emails, and manuals are retrieved regularly through APIs or export interfaces.
- Structuring and embeddings: content is automatically split into meaningful sections (“chunking”) and converted into vectors for semantic search.
- Central knowledge base: all information flows into a central store accessible to every LIVOI agent.
- Controlled updates: changes are synchronized regularly, for example using timestamps, hash comparisons, or change events from source systems.
A 15-second demo: centralized knowledge in practice
Section titled “A 15-second demo: centralized knowledge in practice”What changes in everyday work
Section titled “What changes in everyday work”Before
Section titled “Before”- Knowledge is spread across systems and folders.
- There is no consistent access or overview.
- Information gaps exist between departments.
With LIVOI
Section titled “With LIVOI”- A central knowledge base that supports context.
- Access through all LIVOI agents and communication channels.
- API integrations without changing existing systems.
Benefits at a glance
Section titled “Benefits at a glance”- One source of knowledge for all employees and agents.
- Existing ERP, CRM, and file systems connected through standardized APIs.